Privacy Policy
Last updated: 26 January 2026
1. Information We Collect
When you use the CabClans app, we collect the following information:
- Account information (name, email, phone number)
- Driver license and accreditation details
- Location data when the app is in use
- Job history and reputation data
- Communication between drivers within clans
2. How We Use Your Information
We use your information to:
- Provide and improve our services
- Match you with job opportunities
- Calculate and display your reputation score
- Enable communication with your clan members
- Process payments and payouts
- Ensure safety and prevent fraud
3. Information Sharing
We share your information with:
- Other drivers in your clan (limited profile information)
- Customers when you accept a job (name and vehicle details)
- Payment processors for transactions
- Law enforcement when legally required
We never sell your personal information to third parties.
4. Data Security
We implement industry-standard security measures to protect your data, including encryption in transit and at rest, secure data centers, and regular security audits. However, no method of transmission over the internet is 100% secure.
5. Your Rights
You have the right to:
- Access your personal data
- Correct inaccurate data
- Request deletion of your data
- Export your data
- Opt out of marketing communications
6. Location Data
We collect location data only when the app is active and you have granted permission. This data is used to match you with nearby jobs and provide accurate ETAs. You can disable location services at any time through your device settings.
7. Contact Us
If you have questions about this Privacy Policy or your data, please contact us at:
Email: privacy@cabclans.com
Address: Melbourne, VIC, Australia